# FAQ

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<summary>Is laiout free to use?</summary>

laiout offers tiered subscription plans based on your needs. For current pricing and plan details, please visit laiout.co or contact the sales team at <info@laiout.co> to discuss which option suits your organisation.

</details>

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<summary>What browsers does laiout support?</summary>

laiout is a browser-based platform and works on all modern web browsers. Chrome is recommended for the best experience. No software installation is required.

</details>

<details>

<summary>Is my data secure on laiout?</summary>

laiout takes data security seriously. The platform uses encrypted connections (HTTPS/TLS) and your floor plan data is stored securely. Access is controlled through user roles and permissions at the organisation level, and shared links can have expiry dates. For detailed security information, please contact the laiout team.

</details>

<details>

<summary>Can I use laiout on mobile or tablet?</summary>

laiout is designed for desktop and laptop use, where the full design interface works best. While the shared link viewer is accessible on tablets and mobile devices for reviewing layouts, the full design and editing experience is optimised for larger screens. You can even access laiout on a phone.

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<summary>How do I contact support?</summary>

You can reach the laiout support team through the laiout app. For sales enquiries, contact <info@laiout.co>. You can also access help resources through the laiout lessons video series on YouTube, which covers all core features step by step.

</details>

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<summary>Can I trial laiout before purchasing?</summary>

Contact the laiout sales team at <info@laiout.co> to discuss trial options and see the platform in action with a personalised demo using your own floor plans.

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<summary>How often is the platform updated?</summary>

laiout releases product updates and new features on a regular basis. Recent additions include AI Renders, laiout Flow and Final Design. Updates are applied automatically with no action required from you.

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<summary>Is laiout available in languages other than English?</summary>

The laiout interface is currently available in English. For information on additional language support, contact the team at <info@laiout.co>.

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<details>

<summary>What level of support is included with my subscription?</summary>

All laiout subscriptions include access to the support team via email at <info@laiout.co>. Onboarding, training and ongoing account management are provided based on your plan. Contact <info@laiout.co> for details on your specific support entitlements.

</details>

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<summary>Can I use laiout for space types beyond offices?</summary>

laiout is currently optimised for commercial office space planning, including traditional offices, coworking spaces, and flexible workspace configurations. The platform handles a wide range of room types within this scope, including meeting rooms, breakout areas, private offices, collaboration zones and reception areas. For questions about other use cases, contact <info@laiout.co>.

</details>

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<summary>What countries or regions does laiout operate in?</summary>

laiout operates globally, with customers across 36+ countries spanning Europe, North America, the Middle East and Asia-Pacific. The platform is accessible from anywhere via web browser. Fire safety regulations are currently supported for the UK, UAE, China, Germany, USA and Singapore, with more being added regularly.

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<summary>How accurate are the generated layouts?</summary>

laiout generates regulation-aware layouts that account for corridor widths, clearances, fire exit distances and density standards. The output is a credible, professional-grade first draft suitable for early-stage feasibility, leasing discussions and stakeholder presentations. For detailed design development, layouts can be exported to CAD or Revit for refinement by a designer or architect.

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<summary>Does laiout have an API or integrations?</summary>

For information on API access, integrations and technical partnerships, contact the laiout team at <info@laiout.co>.

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